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💖 🔍 FAQ – Frequently Asked Questions

Cutiefy was born from a love for everything that is cute, colorful, and full of personality ✨

Here you'll find Sanrio products, squishies, kawaii stationery, and carefully selected little surprises , designed to bring moments of comfort, joy, and a smile to your day 💕

More than a store, Cutiefy is a little corner where cuteness lives 🧸💖

Yes! 🎀 All orders include a small gift , because we like to pamper our customers 💖

Yes 🧸✨ All orders are carefully packaged in a separate box , ready for gifting 🎁

During checkout, you can also add special instructions (such as a preferred color or character, gift request, or special note). We will always do our best to accommodate these requests, subject to availability 💕

Orders are prepared with care and shipped as quickly as possible. Most orders are shipped the same day ✨Delivery time may vary depending on location, but you can always find more details on the shipping page.

Yes 🌈 Products marked as surprise or blind box are sent randomly , which is part of the fun! It is not possible to choose the model or color.